Shipping Policy
Shipping Policy
Last updated: October 2026
Thank you for shopping with DragonCase. Here's everything you need to know about how we ship your orders.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Customised Covers (photo-upload orders) may require an additional 1–2 business days for production.
Shipping Across India
We ship to all major cities and pin codes across India. Delivery timelines are estimated as follows:
- Metro cities (Hyderabad, Mumbai, Delhi, Bengaluru, Chennai, Kolkata): 3–5 business days
- Tier 2 & Tier 3 cities: 5–7 business days
- Remote areas: 7–10 business days
Please note these are estimated timelines and may vary due to courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if any, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation with a tracking number via email or WhatsApp. You can use this to track your order in real time.
Packaging
Every DragonCase order is carefully packed to ensure your cover arrives in perfect condition.
Undeliverable or Returned Shipments
If a shipment is returned to us due to an incorrect address, failed delivery attempts, or the package being unclaimed, we will contact you to arrange re-delivery. Additional shipping charges may apply.
Contact Us
For any shipping-related queries, reach us at:
- Email: support@dragoncase.in
- Phone / WhatsApp: +91 7659 807 826